policies
Any length of stay welcome!
Although, that being said, please note that our busy summer season runs roughly from early June through mid-August, where advanced bookings are for week-long stays (Saturday-to-Saturday). However, we will definitely book less-than-a-week if there happens to be an opening. Give us a quick call to ask. Also, any last-minute cancellations will be advertised on Mockingbird's Facebook and Instagram pages, so be sure to follow us on social media so you can pounce on those!
During Spring, Fall, and Winter, once again...we accept any length of stay.
RESERVATION DEPOSITS:
Busy Season Lodging Deposit Required:
- Cabins 1-6: $300/week
- Lake House: $400/week
- Log House: $400/week
Sept-April Lodging Deposit --OR-- for less than a week's stay Deposit: Approximately 1 night's stay.
CANCELLATION POLICY:
Because of our small size, cancellations affect us significantly. The more notice you give us of your cancellation, the better for both parties.
- 30 days or less notice — deposit is forfeited
- 31-100 days' notice — deposit will be refunded upon rebooking of your cabin for the entire reservation, less a $50 cancellation fee.
- Greater than 100 days' notice — the deposit is refunded, less a $50 cancellation fee.
CHECK-IN
3-6PM
CHECK-OUT:
10AM.
BOAT STALLS:
We have a 12-stall boat dock with slips 11’x28’ and yes, it can accommodate double-decker pontoons! You'll receive a key to a locker located on the dock, too. There is also a swim deck with steps down to the water’s edge; a fish-cleaning station; and electricity for each stall. Launch your boat at George's Cove, located directly across the cove from our boat dock. There you'll find a Corps of Engineers' public access concrete boat ramp and courtesy dock. Boat stall assignments are first-come first-served for parking stall choices. Boat trailer parking is located on the resort premises.
QUIET HOURS:
Quiet Hours are in effect from 10PM to 7AM.
SMOKING POLICY:
All cabins are nonsmoking. We have provided butt buckets (ash cans) outside of each cabin.
DAY VISITORS:
Day visitors allowed during our Non-Summer seasons at $5/each. (They must be pre-approved by the office, then registered in the office upon arrival where they will be given parking directions.)
PET POLICY:
Please call for our pet policy. Dogs must meet certain criteria, and there are a few specific Pet-Free cabins, so call (870) 491-5151 for specifics. Approved dogs are $15 per day per dog.
***Anyone found with an unauthorized pet, more people than stated occupancy, or otherwise ignoring policies will be asked to leave with no refund.***
WE SINCERELY THANK ALL OF OUR RETURNING GUESTS FOR THEIR PATRONAGE, AND WE WARMLY WELCOME ALL NEW GUESTS WHO HAVE CHOSEN TO COME TO MOCKINGBIRD BAY RESORT!
p.s.
- All rentals are subject to a 7.75% sales tax, and lodging charges are subject to a 2% lodging fee.
- No pets allowed without prior approval ($10 per night, per dog).
- All cabins are non-smoking.
- No fireworks allowed on the premises or boat dock.
- No camping, No RVs, campers, or sleeping tents allowed.